FAQS

All our caregivers must have at least three years of professional paid childcare experience before joining the agency.
We have a rigorous 10 step vetting process for our caregivers which includes but is not limited to, background checks, reference checks from past families, and three initial interviews.
Yes, they are and must keep their certification current in order to work with us
We require at least 24 hours’ notice for emergency requests.
After a detailed and thorough consultation call with our clients, we evaluate different factors and match candidates based on their experience, values, location and personality compatibility with the family as a potential employer.
Yes, our babysitting membership allows families to request their favorite sitter for regular bookings.

0 to 12 years of age
Yes, this is a service we offer through our babysitting membership.
Yes, travel nannies should be scheduled at least 30 days prior.
We have 48 hours cancellation policy for babysitting bookings.
We always welcome feedback from our clients and are easily accessible to address any concerns that we might need to solve with the caregivers. We believe in open and honest communication.
No, all payments must be made through the agency and families should not compensate the babysitters in cash unless it is for tipping.